Sugarcove Scoops

Frequently Asked Questions

Why does processing take 10-15 business days?

Every Sugarcove Scoop is matched, personalized, packed and prepared by me, one order at a time. I also work full-time while growing Sugarcove, so orders are prepared during evenings and days off.

There’s a lot that happens after the scoop itself — matching items, making little adjustments where they make sense, coordinating the details, protecting different types of products, and packing everything so it feels personal when it arrives.

Please allow 10–15 business days for processing, with up to 20 business days during especially busy periods.

Many orders may be ready sooner, but I’d rather give you an honest timeline and surprise you early than promise something I can’t consistently deliver.

I’m incredibly grateful for every order. Thank you for your patience while I build my little dream, one Sugarcove adventure at a time. 💖

What is a Sugarcove Scoop?

A Sugarcove Scoop is a mystery shopping experience filled with hand-selected surprises! Each scoop contains a minimum of 15 items, plus opportunities to discover collectible beads, bonus prizes, premium treasures, and other special rewards.

No two scoops are exactly alike!

How many items will I receive?

Each scoop contains a minimum of 15 surprise items.

Many scoops contain additional bonus items, premium rewards, or special prize opportunities depending on the beads and surprises discovered during the scoop.

Will I receive the exact items shown in the photos?

No. Photos are examples of possible scoop contents.

Every Sugarcove Scoop is uniquely curated, and items will vary based on inventory, seasonal finds, and surprise rewards. While you may receive some similar items, no two scoops are exactly alike.

What kinds of items might I receive?

Items may include:

  • Stationery
  • Self-care products
  • Hair accessories
  • Beauty and skincare items
  • Phone accessories
  • Keychains
  • Practical everyday items
  • Seasonal surprises
  • Premium treasures

Inventory changes regularly, so there's always something new to discover!

What are trigger beads?

Special beads are hidden throughout Sugarcove Scoops and can unlock additional surprises, bonus opportunities, premium rewards, and other fun extras.

Some beads are more common than others, making certain discoveries extra exciting!

What is the Breast Cancer Donation Bead?

One special bead helps support breast cancer fundraising efforts.

When this bead is discovered, a $1 donation is added to Sugarcove's Breast Cancer Donation Tally. Donation totals may be shared periodically on our social media pages.

What is a Sugarcove Scratch Card?

Orders containing 2 or more scoops receive a Sugarcove Scratch Card.

Scratch cards may reveal bonus rewards, additional prize opportunities, mystery surprises, and other fun extras.

Do you accept requests for specific items?

You're welcome to leave notes at checkout with favorite colors, preferences, or items you'd love to see included.

While specific items cannot be guaranteed, I do my best to personalize every scoop whenever possible.